WHAT’S THE JOB? SERVICE MANAGER

WHO’S THE EMPLOYER? A leading and well established agricultural machinery dealership covering an extensive territory in the North of England, representing a major global tractor and harvesting brand along with other prestigious machinery franchises

WHAT’S THE INDUSTRY? Agricultural machinery

HOW WILL I BE REWARDED? Competitive basic salary + annual bonus + company vehicle + training and additional benefits

WHERE IS THE ROLE LOCATED? Yorkshire

TELL ME MORE ABOUT THE ROLE? This is a fast-paced position requiring excellent task management abilities; the service manager plays a pivotal role in ensuring the highest standards of aftersales service, with a strong focus on customer care and satisfaction. The core aim of the role is to promote customer retention whilst managing a profitable department utilising the full extent of its team personnel and resources effectively and efficiently.

WHAT QUALITIES DO I NEED?  

• We’ll need to know that you are an enthusiastic and inspirational team leader capable of motivating others
• How well can you manage your incoming workload and perform under pressure, allocating resources accordingly?
• We’d like to see a strong interest in promoting the highest standards of customer service and communicating effectively across the board: customers (new and existing), colleagues, supplier representatives alike
• Your career to date will be technically-focused (ideally within agricultural machinery) and you’ll have a healthy empathy for modern farming practices in order to understand the requirements of a large and loyal customer base
• A healthy standard of IT literacy and a belief in the technology systems available to encourage efficiency and profitability would also give further strength to your credential

WHAT SHOULD I DO NOW?
If you’re a motivated individual keen to progress your career with one of the key players in the UK dealership network and be rewarded accordingly, we would love to hear from you. Send us a copy of your latest CV (in complete confidence), a little bit about you and where you want your successful career to head. You can send it directly to us on james.garrod@jptrett.com