Call Center Manager - Agriculture

Location
Shropshire
Salary
A good salary is on offer appropriate to experience. Excellent basic wage, & normal company benefits
Posted
15 Sep 2020
Closes
13 Oct 2020
Ref
R500
Job Type
Sales
Contract Type
Permanent
Hours
Full Time

DESCRIPTION:

A call center manager agriculture is required by a well established agriculture and rural business throughout England and Wales. The call center manager will have had strong call center experience which is needed to be set up as a new Department for this thriving rural business. In addition to excellent  call center  experience, the successful manager will need strong people management skills along with the necessary motivation and team leadership abilities. It is expected the call center manager will provide the essential team leadership with a hands on and can do approach to motivate new team members for this essential telesales business. This is a total office-based role in modern offices in Shropshire.

In this role, the successful Call Center Manager will be required to:

  • Recruit, manage and motivate a team of telesales personnel
  • Grow and develop  existing and new customer relationships
  • Negotiate sales on company’s products
  • Generate and follow up leads and make proactive outbound calls
  • Utilize and update  a computerized customer record system
  • Be Self–Motivated
  • Multitask and be a team player.

Excellent communication ability along with good IT/computer skills is important for the successful candidate.

An agricultural background knowledge and experience of livestock farming would be advantageous but is definitely secondary to call Center management experience

Agriculture/animal science graduates who have had  on-farm experience post-graduation, are also encouraged to apply for the telesales roles that will become available once the Call Center  Manager is appointed.

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