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SERVICE MANAGER

Employer
JP Trett
Location
Cambridgeshire
Salary
First class salary package + company vehicle
Closing date
2 Aug 2021

Job Details

WHAT’S THE JOB? SERVICE MANAGER

WHO’S THE EMPLOYER? Distributing high quality specialist capital equipment throughout England, this is a dynamic business focused on selling a strong portfolio of in-demand equipment to specialist growers, providing exceptional standards of customer support.

WHAT’S THE INDUSTRY? Agricultural machinery

HOW WILL I BE REWARDED? First class salary package + company vehicle

WHERE IS THE ROLE LOCATED? Cambridgeshire

TELL ME MORE ABOUT THE ROLE? This is a fast-paced position requiring excellent task management abilities; the service manager plays a pivotal role in ensuring the highest standards of aftersales service, with a strong focus on customer care and satisfaction. The core aim of the role is to promote customer retention whilst managing a profitable department utilising the full extent of its team personnel and resources effectively and efficiently.

WHAT QUALITIES DO I NEED?

  • We’ll need to know that you are a resourceful and inspirational team leader capable of motivating others and running a high-performing department
  • Your career to date will be in technical service within the agricultural machinery sector (this is a must-have) and you’ll have a thorough understanding of current farming practices and empathy for the time pressures and seasonal workload faced by end users
  • We’re looking for a strong decision maker who can prioritise workload in line with customer demand
  • You’ll be able to confidently oversee multiple jobs, ensuring workflow runs smoothly, with delays investigated and acted upon, invoicing checked and issued promptly
  • We’d like to see a strong interest in promoting the highest standards of customer service through communicating effectively across all relationships: customers (new and existing), colleagues and supplier representatives alike
  • As a 'big picture' role, you should understand systems and processes, with an understanding of the commercial drivers which generate profitability
  • You’ll have a good standard of IT literacy and experience with service management and warranty systems
  • A clean driving licence is required, and you'll reside in or be prepared to relocate to North Cambridgeshire / West Norfolk / South Lincolnshire

WHAT SHOULD I DO NOW? If you’re a motivated individual keen to progress your career with a dynamic, forward thinking business and be well rewarded for your performance, we would love to hear from you. Send us a copy of your latest CV (in complete confidence), and a little bit about yourself. You can send this directly to us: james.garrod@jptrett.com

Company

JP Trett Ltd specialises in Board and C level professional sectors of Agricultural Consultancy to include various industries: Agriculture, Agri-Business, Horticulture, Machinery, Agro-Chemical, Crop Science, Equine, Veterinary, Livestock, Fresh Produce and Overseas Recruitment. Our Executive Recruitment Experts have first-hand experience and knowledge in their sector with qualifications and training enabling them to be Executive Recruitment experts. 

Our core business is predominantly Mid to Senior level executive appointments with a team of professional experts that have unrivalled experience within the sector at this level and beyond. Our philosophy is to do it right the first time and to our best ability.

We aim to bring professionalism, efficiency, technology and cutting edge recruitment solutions to the sector using innovative and traditional methods of sourcing, selection and introduction of high achieving individuals. They typically have the experience, desire, knowledge and education to further improve themselves and your business.


T: 0845 643 2896
W: www.jptrett.com
E: info@jptrett.com

Company info
Website
Telephone
0845 6432896
Location
JP Trett Ltd
Norwich
Norfolk
NR9 4QD
GB

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