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Agricultural Global Customer Service Manager- West Midlands

De Lacy Executive
West Midlands Region
This company provide a generous remuneration package and perfomance bonus.
Closing date
11 Oct 2021
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Job Details

You would be joining an industry shaping agricultural company with an international reach in a business-critical senior management role. This role will involve management of the UK and international customer service team, with responsibility for working with HR on recruitment, staff training and development.

You will be working closely with the account management, head of supply chain and commercial teams to ensure excellent customer service and product quality.

This role would be best suited to someone adaptable with a strong understanding of the entire customer service process, those with experience in export would be of particular interest to our client.

What may a week look like?

  • Working closely with key stakeholders and other departments.
  • People management- to include development, performance, and recruitment.
  • Innovation in the customer service team- you will be driven and keen to continually improve customer experience.
  • Building a positive, progressive, and dynamic customer service team.

Your attributes and experience:

  • Excellent team management skills.
  • Extensive customer service experience.
  • An agricultural background/understanding.
  • Ambitious with the drive to improve results.
  • Understanding of manufacturing would highly advantageous.

The package: A generous salary and bonus package is available.


Please call Jadine Huxtable on 01885 485525 or email an up to date copy of your CV (In Word Format) to

De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application.

More information about our processing activities can be found at

Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.

Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview.

De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation


De Lacy Executive is the professional Agri-Business recruitment consultancy.

Since 2000 we have been recruiting within the agriculture, horticulture, fruit, fresh produce, primary food and other rural sectors in the UK and Internationally. We arguably have the largest database of candidates and regular employer clients.

In this period we have been privileged to help countless companies and jobseekers to achieve their employment goals.

We engage at all levels from trainee through to senior executive and in disciplines from production to technical and commercial.

Our team of nine is friendly, knowledgeable and experienced. We welcome your enquiries and offer our very best advice and service whatever the employment situation.

Most of us are agriculturalists by upbringing and education and have experience of working in the sector we serve before entering the recruitment industry.  We are well trained in recruitment practice and De Lacy Executive is the only Agricultural Recruitment business to be Approved by the Recruitment and Employment Confederation which promotes high standards within the recruitment industry.

We maintain the highest levels of confidentiality and are registered and conform to the requirements of the Data Protection Act.

 “Integrity, Knowledge and Confidentiality”.

We look forward to hearing from you.

De Lacy Executive Ltd. Suite 7, Malvern Gate, Bromwich Road, Worcester WR2 4BN

Tel: 01885 483440. E mail:

Find Us
01885 483440
Suite 7
Malvern Gate
Bromwich Road
United Kingdom
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