This job has expired

PARTS TECHNICAL SPECIALIST

Employer
JP Trett
Location
West Anglia / East Midlands
Salary
Healthy salary package depending on experience plus benefits and vehicle.
Closing date
15 Nov 2021

View more

You need to sign in or create an account to save a job.

Job Details

WHAT’S THE JOB? PARTS TECHNICAL SPECIALIST

WHO’S THE EMPLOYER? Enjoying an impressive and growing market share since it first entered the UK market, this major European-Headquartered agricultural machinery manufacturer is the recipient of many prestigious industry awards. Maintaining a strong focus on Research and Development, the Company has followed a pioneering path in terms of the output, quality and technology used in its market-leading products and enjoys an excellent brand status in the industry. The Company’s products are the machines of choice for many leading and progressive farming operations throughout the world, and in the UK market are a byword for high output, quality and innovation.

WHAT’S THE INDUSTRY? Agricultural machinery

HOW WILL I BE REWARDED? A healthy salary package depending on experience plus benefits and vehicle.

WHAT’S THE LOCATION? West Anglia / East Midlands

TELL ME MORE ABOUT THE ROLE Responsible for all technical parts matters – handling incoming enquiries, parts interpretation, advice on disassembly / assembly, recommended stock lists, the role is focused on providing additional support to the Company’s dealers thereby strengthening overall standards of customer service. Office based and occupying a key role within the Company’s aftersales provision, a technical or engineering background in agricultural machinery would be preferred, as additional responsibilities will also include dealer parts and technical training, remote product support and liaison with parts and technical colleagues. This is a hugely varied role with potential progression opportunities working for a leading brand in the agricultural machinery world.

WHAT QUALITIES AND EXPERIENCE DO I NEED?

  • From a technical / engineering background in agricultural machinery, you’ll have a strong interest in spare parts, with the ability to interpret enquiries from dealers, provide solutions and maintain high levels of customer service
  • You’ll have well-developed interpersonal and communication skills, a helpful attitude to resolving enquiries and be flexible in reacting to time sensitive situations
  • You’ll have good IT skills including MS Office applications and parts management systems / CRM
  • Team focused, you’ll be able to develop strong working relationships internally with sales and technical colleagues, externally with dealer parts and technical teams and end users
  • You’re a natural multitasker, self-motivated and down to earth, with a practical can-do approach to satisfying customer demands
  • Experience of working with dealers and an understanding of the manufacturer-dealer relationship is useful, particularly in a service / technical support function
  • A full UK driving licence is required, you should be prepared to travel occasionally both within the UK and overseas, and you’ll reside in the West Anglia / East Midlands area

WHAT SHOULD I DO NOW? If you’re trained in agricultural engineering, ideally with a recognised qualification, and possess a strong customer service mindset and good IT and communication skills, keen to develop your career, we’d love to hear from you! Send us a copy of your latest CV (in complete confidence), and a little bit about yourself. You can send it directly to us - james.garrod@jptrett.com

Company

JP Trett Ltd specialises in Board and C level professional sectors of Agricultural Consultancy to include various industries: Agriculture, Agri-Business, Horticulture, Machinery, Agro-Chemical, Crop Science, Equine, Veterinary, Livestock, Fresh Produce and Overseas Recruitment. Our Executive Recruitment Experts have first-hand experience and knowledge in their sector with qualifications and training enabling them to be Executive Recruitment experts. 

Our core business is predominantly Mid to Senior level executive appointments with a team of professional experts that have unrivalled experience within the sector at this level and beyond. Our philosophy is to do it right the first time and to our best ability.

We aim to bring professionalism, efficiency, technology and cutting edge recruitment solutions to the sector using innovative and traditional methods of sourcing, selection and introduction of high achieving individuals. They typically have the experience, desire, knowledge and education to further improve themselves and your business.


T: 0845 643 2896
W: www.jptrett.com
E: info@jptrett.com

Find Us
Website:
Telephone
0845 6432896
Location
JP Trett Ltd
Norwich
Norfolk
NR9 4QD
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert