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TERRITORY SERVICE MANAGER

Employer
JP Trett
Location
Central and Southern England
Salary
Impressive salary plus company car and a generous benefits package
Closing date
15 Jun 2022
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Job Details

WHAT’S THE JOB? TERRITORY SERVICE MANAGER

WHO’S THE EMPLOYER? This well-respected global tractor and harvesting equipment manufacturer has a strong presence throughout the world, with production sites and subsidiaries supporting an extensive network of dealers. The Company has an excellent pedigree with innovation and technology at the heart of product development.

WHAT’S THE INDUSTRY? Agricultural machinery

HOW WILL I BE REWARDED? Impressive salary plus company car and a generous benefits package

WHAT’S THE TERRITORY? Central and Southern England

TELL ME MORE ABOUT THE ROLE Home based with regular travel, you will be responsible for managing the dealer service function within the territory. The role requires a strong technical pedigree in the agricultural machinery sector in order to understand and develop key activities including dealer standards, warranty, training, dealer aftersales commercial outcomes and profitability, fault reporting and escalation, customer satisfaction and more.

WHAT QUALITIES AND EXPERIENCE DO I NEED? 

  • Your career to date will show progression within the agricultural machinery dealership or manufacturer sector and you possess an excellent standard of tractor technical knowledge, supported by a formal engineering qualification
  • You’re a natural, outgoing communicator with a strong background in customer service and expectation management, capable of understanding and resolving a wide range of customer satisfaction scenarios
  • A healthy understanding of dealer aftersales and service business will be useful, and you will be familiar with online technical support systems and warranty processes
  • You have an excellent organisational ability, ensuring regular contact with key personnel, being contactable and visible within the dealer network
  • A healthy standard of IT literacy is required; you’ll be familiar with Microsoft Office applications, CRM etc and you’ll be comfortable with training and presentations
  • With a motivation to progress your career and represent a technology-focused manufacturer, you’ll be located in Central / Southern England, possess a clean driving licence, and be comfortable with regular travel throughout the territory and occasionally overseas

WHAT SHOULD I DO NOW? So, if this is you and you have ambition, a strong agricultural engineering background combined with excellent communication and customer service skills, we’d love to hear from you! Send us a copy of your latest CV (in complete confidence) and some covering notes directly to - james.garrod@jptrett.com 

Company

JP Trett Ltd specialises in Board and C level professional sectors of Agricultural Consultancy to include various industries: Agriculture, Agri-Business, Horticulture, Machinery, Agro-Chemical, Crop Science, Equine, Veterinary, Livestock, Fresh Produce and Overseas Recruitment. Our Executive Recruitment Experts have first-hand experience and knowledge in their sector with qualifications and training enabling them to be Executive Recruitment experts. 

Our core business is predominantly Mid to Senior level executive appointments with a team of professional experts that have unrivalled experience within the sector at this level and beyond. Our philosophy is to do it right the first time and to our best ability.

We aim to bring professionalism, efficiency, technology and cutting edge recruitment solutions to the sector using innovative and traditional methods of sourcing, selection and introduction of high achieving individuals. They typically have the experience, desire, knowledge and education to further improve themselves and your business.


T: 0845 643 2896
W: www.jptrett.com
E: info@jptrett.com

Find Us
Website
Telephone
0845 6432896
Location
JP Trett Ltd
Norwich
Norfolk
NR9 4QD
United Kingdom
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