Service Manager - Agricultural Machinery: Kent

Are you a seasoned ag machinery service manager seeking a new challenge? Or maybe an experienced ag machinery service technician ready to transition to the next level of your career? Do you aspire to work with a reputable dealership specialising in market-leading ag machinery brands? If so, we're keen to speak with you.

Our client, an established regional dealership with a broad portfolio of tractors, agricultural and groundcare machinery, is seeking to appoint a Service Manager to lead a growing team of 11 technicians across the business. You will have a proven background in the service of agricultural, construction and/or horticultural machinery and, ideally, will have successfully managed people in a previous role. You will also bring familiarity with P&L management and reporting.

What your 'day-to-day' will look like:

• Lead on the efficient running of the service department
• Oversee and organise service schedule
• Develop dealership's service management and profitability capabilities to help strengthen their service business  
• Manage and report on departmental P&L to senior management
• Lead on professional development of service staff
• Communicate effectively through multiple channels internally and externally
• Ensure excellent levels of customer service and satisfaction
• Liaise and build relationships across the customer base
• Oversee retail, internal and warranty invoice, WIP management
• Understand and implement current and future H&S regulations

What you will possess:

• Knowledge of agricultural, construction and or horticultural equipment would be advantageous
• Previous management experience or supervisory is desirable
• Familiarity of profit/loss management and reporting
• Excellent communication skills
• Can remain calm under pressure
• Be organized and have the ability to multitask efficiently

What you can expect:

• Competitive salary + profit related bonus
• Company vehicle
• Professional development opportunities

To apply:

Please email your CV and covering letter to jon.handley@delacyexecutive.co.uk

For more information and an informal confidential discussion please call:

Jon Handley on DDI: 01885 485522

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Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview.

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