Skip to main content

This job has expired

Field Service Engineer UK & ROI

Employer
AVR BE
Location
UK & ROI
Salary
Competitive salary
Closing date
27 Feb 2024

Job Details

Welcome at AVR!

At AVR, we are building the future of potato farming! We manufacture machines for every stage of the potato cultivation: from planting bed preparation, planting and ridging to haulm topping, harvesting and storing.

With our team of more than 200 (inter)national colleagues and supported by our dealer network, we reach and support farmers all over the world.

At AVR, you will join a company with respect for the earth and the people we work with.

We are respectful, committed, reliable and we like to do things the AVR way.

Field Service Engineer UK & ROI

AVR is a rapidly growing family business with international ambitions. In the light of these ambitions, we are looking for a regional Field Service Specialist UK & ROI.

Responsabilities

  • partnering up with dealers in the region supported by the AVR sales and service team, to promote best practice behaviours related to service
  • Getting the dealer management, service management and all levels of the business team engaged in order to improve service growth, profitability and absorption through training and promoting service standard methodologies
  • Promoting customer satisfaction, market share growth and retention by continuously driving toward a best-in-class dealer network
  • Ensuring technical support within dealerships by promoting training requirements and providing outstanding service support for products sold
  • Providing ealers with technical assistance and ensuring available technical resources are applied
  • Assisting dealers with warranty and out-of-warranty concerns
  • Ensuring Dealer Product Improvement Programs (PIP’s) are completed
  • Quantifying and supervising emerging product concerns in the field and following-up on them to ensure proactive resolution in order to positively affect customer satisfaction. Syncing with AVR Service and AVR engineering.
  • Managing and reporting dealer and customer interactions proactively as part of developing enhanced product support
  • Supporting corporate and cealer events and farm shows

Qualifications

Bachelor’s Degree and five years of experience in dealer service operations and / or relevant agricultural or construction equipment experience

Knowledge of potato equipment is a big plus.

Willingness to travel

Benefits

Competitive salary (Actual salaries will vary and will be based on various factors, such as skill, experience, and qualification for the role)

This position is also eligible for a company vehicle

You can also apply for this role by clicking the Apply Button.

Company

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert